GoToMeeting vs Zoom: Choosing the Best Video Conferencing Solution

Video Conferencing Solutions

Today’s workplaces are more collaborative than ever. They provide a medium to share ideas, information, and resources from anywhere and play an essential part in business operations. 

Working remotely is much easier with video conferencing solutions that allow team members to connect quickly and easily via desktop, mobile app, or web browser.  

Meeting tools that are designed for this new style of work are key to staying productive. There are many video-collaboration services available on the market which makes it difficult for small businesses to know which one meets their needs.  

However, GoToMeeting and Zoom are the two most popular online meeting tools. They have many similarities, but also a few unique differences.  

Many people are searching GoToMeeting vs Zoom to host meetings online with video, voice, and screen-sharing capabilities.  

Both products also offer free trials as well as paid plans with varying features and costs. However, there are several key differences between the two services that may help you decide which one is right for your team or organization.

This comparison will help you understand the pros and cons of GoToMeeting and Zoom so you can choose the right one for your business needs.

Why GoToMeeting is the Best Video Conferencing Solution


GoToMeeting is one of the most popular conferencing tools in the world. Since Citrix and LogMeIn announced plans to merge the GoTo family of products in July 2016, this product has expanded considerably, adding more features and functionality while improving its user experience and accessibility.  

The core features of GoToMeeting include screen-sharing, voice and video conferencing, and a built-in calendar that allows users to schedule online meetings.  

GoToMeeting is one of the best online meeting tools for small businesses and teams. GoToMeeting has two plans: Professional and Business (not counting custom package which is suitable for enterprises).

Both packages include all the core features of the service and can host up to 150 and 250 participants respectively. 

  • Call Recording in GoToMeeting

GoToMeeting offers the ability to record calls and has standard call recording capabilities. The call recording feature is included in the business and enterprise plan and allows you to record one-way or two-way calls.  

Zoom also provides the same feature but gives you limited access to storage. Therefore, GoToMeeting is preferable when considering call recording as a premium feature.  

Specifically, when talking about storage, GoToMeeting and Zoom provide two options. The first one is local storage and the other is cloud storage. 

GoToMeeting offers unlimited cloud storage to its users making it easier to access the call recording. On the other hand, Zoom limits its users to recording calls with limited cloud storage. 

  • Security of GoToMeeting

GoToMeeting offers secure communications with end-to-end encryption and secure virtual rooms that use Secure Sockets Layer (SSL) encryption.  

Additionally, the service is GDPR compliant, so you can use it across the EU. Zoom is also a trusted conferencing platform but many users have complained about the security issues. 

Recently, Zoom was open to many successful attacks from hackers and thus users are a little concerned about the security. Still, it is secured by 256-bit TLS encryption and in layman’s terms, this is top security.  

But when choosing between GoToMeeting and Zoom as the best-secured platforms, GoToMeeting is the right pick. 

  • HD Video Conferencing in GoToMeeting

One of the best things about GoToMeeting is its HD video conferencing capabilities. 

There are lots of video settings like hue, saturation, brightness, contrast, sharpness, and gamma are all adjustable via sliders. 

GoToMeeting also offers content sharing, so you can easily share what’s on your screen with other meeting members.  

In addition to screen sharing, GoToMeeting’s video conferencing also allows you to choose the camera view you want to use. You can choose between the front-facing camera or the back-facing camera and can also mute the camera. 

On the other hand, Zoom has a dedicated setting option where you can play with the unique features of video output. Zoom is eminent for softening the video quality when there are harsh colors and brightness around the camera. 

Shortly, both GoToMeeting and Zoom provide 1080 HD video quality which is only affected by the internet. But when you have to pick only one, GoToMeeting is the right tool with better display balancing options.


Why Zoom is the Best Video Conferencing Solution


Zoom is a video conferencing tool that allows you to attend a meeting with one or more other people, wherever they are using the tool.  

Once you've signed up for an account with Zoom, all of your participants can view your presentation and communicate with one another on their own PC, Mac, tablet, or phone. Zoom makes it easy for everyone in your group to be involved in the conversation, so nobody feels left out.  

Zoom also features screen sharing, so you can see what your audience is seeing; this feature is especially helpful when working with remote team members who may not be sitting next to you.

  • Interface of Zoom

The Zoom interface is clean and easy to use. Zoom’s screen share feature uses a “share” button in the upper right, which is easy to find and click.  

It also integrates with Google Drive, so you can share files directly from your Drive account. Zoom has a nice search feature, so you can easily find the people you want to invite to your meeting.  

Zoom is perfect for new users who are not practicing any conferencing or video sharing tool. Although GoToMeeting is also simple to use, Zoom is more efficient for new users.

  • Screen Sharing in Zoom

Screen sharing is the most important feature when your team is working on a big project. Zoom provides multiple options to its users regarding screen sharing.  

It gives full access to hosts and attendees to share their screens and participate in the project. GoToMeeting is also a good option here but Zoom has a benefit with some additional features.  

For instance, Zoom allows dual monitor users to share a portion of their screen with the attendees, which is better than just application-level sharing. GoToMeeting also lets you use dual display but users are not satisfied as they are with Zoom.

  • Compatibility of Zoom

Both GoToMeeting and Zoom are compatible with Android, iOS, Windows, and Mac so most of the users don’t have any issues regarding compatibility.  

However, Zoom offers more compatibility as it features a Firefox extension in addition to the Chrome extension. On the Contrary, GoToMeeting has only a Chrome extension and is possibly not suitable for Firefox users.


Let’s Choose Between GoToMeeting vs Zoom

There aren’t many major differences as you can see in our comparison of GoToMeeting vs Zoom. Zoom and GoToMeeting are both powerful services that can help your team collaborate better.  

They are both great video meeting tools and offer lots of useful features. Zoom is a bit better for screen sharing, interface, and compatibility than GoToMeeting, but the latter has more features in other areas such as video quality, call recording, and security.  

If you’re trying to decide between Zoom and GoToMeeting, you should consider each tool’s features and which ones would be best for your team.  

Zoom and GoToMeeting are very similar in many ways, but they do have a few key differences that may help you decide which one is right for your needs.

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